Adobe Flash Player 11.1  -  Bug 3075424

Created on Wednesday, December 21, 2011

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Title

[Platform_Windows]Keyboard Input Not Working - Windows 7 64 bit, Safari 5.1.2, Flash Player 11.1, 11.2

Description

Problem Description:

In some complex movies, keyboard input does not work in the following configuration:

Windows 64 bit
Safari 5.1.2
Flash Player 11.1 / 11.2 (probably 10.1 or 10.2 as well)

This does not affect all movies. A simple Flex 4.5 built movie with a single text input works fine, however, in more complex movies text input may be completely non-functioning in the above configuration. There is something related to more complex movie configurations that triggers the problem - I have not identified what this might be.

Steps to Reproduce:

The movie I am experiencing this problem with is not externally available so I cannot provide access to it. However, thankfully this problem is exhibited by a Flex Movie published by Adobe and run on Adobe's servers - namely Tour De Flex.

Access Tour De Flex Web version here:

http://www.adobe.com/devnet-apps/flex/tourdeflex/web/

Click on search / filter button. Attempt to enter text into search box. Nothing appears.

This works fine in other configurations, but in Windows 64 / Safari 5.1.2 / FP 11.1 there is no keyboard input.

Actual Result:

Keyboard input ignored

Expected Result:

Keyboard input accepted

Any Workarounds:

None found so far
.

Test Configuration

Windows 7 64 bit (Ultimate SP1)
Safari 5.1.2
Flash Player 11.1, 11.2 beta (probably 10.1 onward at least)

App Language(s) English
OS Language(s) English
Platform(s) Windows 7
Browser(s) Safari All

Notes (24)

  • Zhe Wang

    9:51:02 PM GMT+00:00 Mar 11, 2013

    this has been deferred.

  • PJ-FedEx

    7:44:48 AM GMT+00:00 Feb 20, 2013

    Reproduced issue with the following configuration:

    Flash Player 11.6.602.168
    Windows 7 (64-bit)
    Safari 5.1.7

  • Zhe Wang

    9:01:59 PM GMT+00:00 Jan 27, 2013

    This only happen with Windows + Safari browser.

  • Prasad Web Designer

    2:42:42 AM GMT+00:00 Jan 10, 2013

    This bug remains, with this configuations

    Flash Player -11.6 beta
    Windows XP
    Safari 5.1.7

  • TheSHEEEP2

    2:36:30 AM GMT+00:00 Nov 6, 2012

    The bug remains, with this configuration:

    Flash 11,4,402,287 installed
    Win7 Home Premium 64bit
    Safari 5.1.7

  • Prasad Web Designer

    11:25:27 PM GMT+00:00 Aug 21, 2012

    It looks like Abobe is neglecting the Flash after starting the contribution in HTML5.

  • pizmogames2

    10:34:39 AM GMT+00:00 Jul 26, 2012

    Does anyone know if this will stil be an issue with Safari 6? It's pretty embarrassing that this has taken this long to fix. It really makes one wonder about the Adobe's commitment to Flash long-term. And really, it's this kind of lack of responsiveness and smug disregard for it's customers that put flash on Apple's hate-list in the first place. Fix this NOW adobe.

  • Prasad Web Designer

    11:15:37 PM GMT+00:00 Jul 15, 2012

    @Zhe Wang
    May I know when you people are planned to fix this issue?

  • AutechMathew

    7:17:35 PM GMT+00:00 Jun 20, 2012

    @Zhe Wang
    You have deffered this bug, if at all possible could you please elaborate on the deferral?
    ie. Is there a time scheduled to assess this issue or is a fix planned?

    Any information that could help myself or other developers decide how they should react to this issue would be appreciated.

  • Zhe Wang

    11:00:53 PM GMT+00:00 Jun 4, 2012

    This has been deferred.

  • henk jan tuinman

    2:55:16 AM GMT+00:00 Jun 1, 2012

    Had the same problem that no keyboard events where being accepted.
    I found out that when i removed the "fo1.addParam("wmode", "opaque");". It worked fine. )

  • Prasad Web Designer

    12:45:13 AM GMT+00:00 May 30, 2012

    Still no update?

  • Zhe Wang

    7:50:08 PM GMT+00:00 Apr 25, 2012

    This still can be reproduced with latest safari and FP 11.2.

  • kevcom712

    6:47:51 PM GMT+00:00 Apr 18, 2012

    Note that this issue also prevents typing spaces in text input fields in Windows Chrome (at least version 18+). Setting wmode to direct fixes the issue in Chrome and in Safari, but it's not an option for our company since our app depends on an opaque or transparent wmode.

  • Prasad Web Designer

    2:59:58 AM GMT+00:00 Apr 6, 2012

    I think Adobe people are sleeping from last two months!!!!

  • anandgona

    12:29:28 PM GMT+00:00 Apr 3, 2012

    My client and I have been waiting for this to be fixed for a while. We have an online Flash application and the crux of it is users editing text in the textfields. Since this bug makes it impossible for users to to that, it results in frustrated users. Our client is losing revenue with this issue.

    Can you please prioritize this issue?

  • pizmogames2

    9:20:18 AM GMT+00:00 Apr 2, 2012

    It is a huge pain. It means that I have been avoiding upgrading Safari for over a year now. Please fix as soon as possible.

  • Prasad Web Designer

    11:43:37 PM GMT+00:00 Mar 20, 2012

    If you have design limitation. How it works in the lower versions of the Safari browsers (Safari 5.0).

    This issue not a small issue to leave without fixing, lot of applications suffer with this issue.

  • Zhe Wang

    10:43:17 PM GMT+00:00 Mar 19, 2012

    Thanks for your reporting. Unfortunately we couldn't fix this bug for design limitation. We appreciate that anyone affected by this issue could leave vote notes about how it impacts you.
    Thanks.

  • mikeowens

    10:48:42 AM GMT+00:00 Mar 14, 2012

    Would love to know when a solution to this issue is scheduled to be implemented. Please resolve soon.

  • mikeowens

    10:42:57 AM GMT+00:00 Mar 14, 2012

    Would love to know when a solution to this issue is scheduled to be implemented. Please resolve soon.

  • Prasad Web Designer

    4:28:05 AM GMT+00:00 Mar 7, 2012

    Waiting for solution from long time!!!!

  • Prasad Web Designer

    2:07:16 AM GMT+00:00 Feb 1, 2012


    Same issue happens to me when we set the move wmode="transparent" or "opeaque"
    This will happens in flash player 10.3, 11.1 with windows XP and Windows 7 (32 bit) also

  • Xia Rao

    12:15:23 AM GMT+00:00 Feb 1, 2012

    Hi,
    Thanks for reporting to Adobe. I have reproduced this issue with Flash Player 11.1.102.55 + Safari 5.1.2 + Windows 7 (x64). We are investigating it now.

    Thanks a lot.

Duplicate ID
Reported By cbearman_cisco

Status

State Closed
Status Deferred
Reason NotEnoughTime

Importance

Priority 3-High
Frequency Some users will encounter
Failure Type Incorrectly Functioning
Product Area Browser Integration

Build

Found In Build 11.1.102.55
Fixed In Build

Attachments (0)

No Files Attached

Votes (14)

  • PJ-FedEx

    7:40:34 AM GMT+00:00 Feb 20, 2013

    This issue is impacting users of a production eCommerce application for a Fortune 100 company.

  • Bjorn Schultheiss

    9:10:26 PM GMT+00:00 Jul 24, 2012

    Currently commercial application is unusable in that environment

  • TorMueller

    6:59:28 AM GMT+00:00 Jul 13, 2012

    We use this functionality in some advertisements. Setting the wmode to window is not an option in overlay ads.
    This results in complaining customers, useless ads, etc.

  • AutechMathew

    7:07:54 PM GMT+00:00 Jun 20, 2012

    As a developer - work arounds to wmode='opaque' may need to be considered for already tried and tested applications.. This will impact on my productivity for quite some time if I were to go down this avenue. Also, some applications have a great deal more reliance on wmode='opaque' than others which means many features would need to be tweaked just to workaround this one issue. I am voting in hopes for a fix ASAP.

  • Magicalhobo

    3:30:33 PM GMT+00:00 May 17, 2012

    This bug doesn't really affect productivity, because nobody productive uses Safari for development. However it affects revenue, which is also important, because users can't use our product.

  • drusunlimited

    1:52:12 PM GMT+00:00 May 5, 2012

    No keyboard!!
    do you really need I explain how this bug impacts my productivy???

  • rbarreca

    1:40:40 PM GMT+00:00 Apr 19, 2012

    This is a blocking, serious bug affecting our Flex product. Can someone from Adobe please shine some light?

  • austinsprout

    6:59:21 PM GMT+00:00 Apr 18, 2012

    Not being able to enter text blocks all productivity

  • kevcom712

    6:40:42 PM GMT+00:00 Apr 18, 2012

    This bug has been preventing our Windows users in a number of large organizations from using our flagship mobile ad-building application (sproutinc.com) for some months now. Our workaround is to convert people to using Macs, which has not generally been a problem for designers, but we'd rather give people the impression that Flash applications are actually cross-platform.

  • Inderjit

    3:10:02 AM GMT+00:00 Apr 9, 2012

    Text input is not accepted in safari 5.0 on Mac with flash player 11.1

  • anandgona

    12:30:22 PM GMT+00:00 Apr 3, 2012

    We have an online Flash application and the crux of it is users editing text in the textfields. Since this bug makes it impossible for users to to that, it results in frustrated users. Our client is losing revenue with this issue.

  • Fraser Crosbie

    10:44:09 AM GMT+00:00 Mar 14, 2012

    I need this issue fixed as well. Our application requires wmode=opaque. This is preventing users from logging in to our app when using Safari 5.1 on Windows 7. I realize not many people use Safari on Windows, but we still need to support the small fraction of users that do. Thanks.

  • Bjarneh

    1:05:00 AM GMT+00:00 Feb 7, 2012

    We have the same problem with our applications. In our user base (from the latest logs) there was enough users for it to be a problem we need to handle somehow. Looking forward to have this bug fixed and/or possibly get a workaround until it is resolved.

    EDIT: I noticed that I can only reproduce this bug when using wmode = opaque
    I have tested with Flash Player 11.1 and 11.2 (latest beta).
    Windows 7 64-bit system using both release player (64-bit) and debug players (32-bit)

  • Prasad Web Designer

    2:05:27 AM GMT+00:00 Feb 1, 2012

    What end user do without having the keyboard access!!!!

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