Adobe Flash Player 11.2  -  Bug 3077076

Created on Sunday, December 25, 2011

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Title

[Platform_Linux]Colours in youtube videos are all wrong

Description

Problem Description:
With Flash Player 11.2.202.160, the youtube videos will be displayed with completely incorrect colours (see attached screenshots). I cannot say for 11.2 beta 2 (I do not have the file anymore), but it most certainly works properly with 11.1.102.55. Problem seems to be youtube-specific to some extent, since both metacafe.com and wideo.gazeta.pl seem to be working fine.

Steps to Reproduce:
1. Update to Flash Player 11.2.202.160
2. Visit affected video, e.g. http://www.youtube.com/watch?v=PoIj5Hdpda0

Actual Result:
Colours are off

Expected Result:
Colours are displayed correctly

Any Workarounds:
None known

Test Configuration

Up-to-date Fedora 16 x86_64, Firefox 9.0.1, GeForce GTX 485M, nvidia 290.10 binary drivers, Gnome 3.2.

*********INFO BOARD*********
If bug is set as ToTrack or Closed as Defer, it means we have reproduced the problem, but unfortunately, it does not get high enough priority to address in our current release. We track follow up messages and votes info for each bug. Please help us to vote the bug if you run into the same issue, let us know the impact for your development and business. Thank you.
********************************
1, For issues related to Video/Audio/Rendering, please upload your system info file.
http://kb2.adobe.com/cps/839/cpsid_83952.html
2, It will be always helpful if you can provide code snippet that repro the issue.

App Language(s) English
OS Language(s) ALL
Platform(s) Linux
Browser(s) Firefox All

Notes (15)

  • barayuda

    11:47:54 PM GMT+00:00 May 2, 2012

    Dear Adobe Developer,
    That problem also appear on opensuse 12.1 with driver NVIDIA 295.40..
    with kernel 3.1.10..
    my adobe flash version 11.2.202.233-15.1
    and this is the screenshot

    https://bugbase.adobe.com/index.cfm?event=file.view&id=3077076&seqNum=7&name=bug%2Dflash%2Don%2Dopensuse121%2Dwith%2Dnvidia%2Dgraphic%2Epng

    i think, this is conflict flash with the vga driver..
    maybe,,
    i hope on the new release of flash player can fix this color bug on youtube.. :)

    Many thanks for all of you adobe developer :)

  • Bing Cai

    12:54:38 AM GMT+00:00 Apr 9, 2012

    Dear Customer,
    The flash player is not support EnableLinuxHWVideoDecode anymore. this feature is removed, sorry for confusion.
    "Feature Removed" may be more accurate to description the reason.

  • Udovdh

    12:11:08 AM GMT+00:00 Apr 8, 2012

    Issue also appears on ATI! Fedora 16, kernel.org, git radeon, git mesa, etc.
    `Cannot reproduce` is very unreal to me.

  • david.gro

    1:19:27 AM GMT+00:00 Apr 4, 2012

    Please see

    https://bugs.launchpad.net/ubuntu/+source/adobe-flashplugin/+bug/967091

    Note that this issue apparently only occurs with an Nvidia graphics using the binary driver (which is pretty common I think), when acceleration is enabled.
    There is a workaround of creating /etc/adobe/mms.cfg and putting this in it:

    EnableLinuxHWVideoDecode=1
    OverrideGPUValidation=true

    However this makes the player (on amd64 anyway) highly unstable. Still better then unwatchable video, bad performance, or security holes, but not fun.

  • boris-pr

    12:26:25 PM GMT+00:00 Mar 31, 2012

    Flash version 11.2.202.228, Fedora 16 x64, Firefox 11.0
    on youtube picture looks like red and blue channels are mixed up but if the same video is embeded for ex. in livejournal post the picture is correct

  • belegdol

    10:44:33 AM GMT+00:00 Mar 1, 2012

    Still unfixed in RC aka 11.2.202.221.

  • Nikos Chantziaras

    10:05:34 AM GMT+00:00 Feb 12, 2012

    I have the same problem here. Flash 11.2.202.197 64-bit, NVidia 295.17 drivers, Gentoo Linux.

  • belegdol

    1:13:06 AM GMT+00:00 Feb 5, 2012

    Dear Adobe,

    this bug is still not fixed in 11.2.beta 5 (11.2.202.197). Given that this is the last beta release, it would be really nice to have it working in the final release.

  • belegdol

    1:19:36 AM GMT+00:00 Jan 24, 2012

    I have attached the screenshots demonstrating the behaviour. These results are with 11.2 beta 4 (11.2.202.183).

  • belegdol

    1:13:32 AM GMT+00:00 Jan 24, 2012

    Dear Adobe,

    Since the bug #3077079 was fixed, I am now able analyse the problem more thoroughly.
    It seems that accelerated video rendering was re-enabled in 11.2 betas. In 11.1 it is off no matter the setting.

    According to youtube video information (right click → show video information):
    - accelerated video rendering is controlled by right click → settings → display → enable hw acceleration,
    - accelerated video decoding is controlled by EnableLinuxHWVideoDecode entry in /etc/adobe/mms.cfg.

    Having that in mind, one arrives with 3 ways to render video (disabling accelerated rendering turns the accelerated decoding off), only one of which manifest with broken colours:
    - software rendering, software decoding: colours are correct,
    - accelerated rendering, software decoding: colours are incorrect,
    - accelerated rendering, accelerated decoding: colours are correct.

    My testing configuration is still the same: Fedora 16 x86_64, with GeForce GTX 485M and 290.10 binary drivers. Please let me know if additional information is needed.

  • FuguTabetai

    1:49:06 AM GMT+00:00 Dec 30, 2011

    I had the same problem in Fedora 16 with an ASUS gt520, but due to some other problems (corrupt login screen video, complete disability to use flash) have reverted back to my old AMD hd2400pro card which works better all around (aside from the lack of accelerated video decoding, which I was never able to make work on the nvidia card anyway.)

  • belegdol

    1:22:26 AM GMT+00:00 Dec 28, 2011

    I have found a workaround: the colours are back to normal if vdpau is enabled in /etc/adobe/mms.cfg.

  • belegdol

    12:10:42 AM GMT+00:00 Dec 28, 2011

    Fedora 16 x86_64.

  • Bing Cai

    11:44:51 PM GMT+00:00 Dec 27, 2011

    Dear Customer,

    Thanks for your reporting the issue

    The Flash Player team is looking into your bug report and we are dedicated to understanding the issue but need additional information from you if possible:

    1:Which Linux distribution are you using? Eg. Ubuntu 11.10 32bit or Fedora 16 ……

  • belegdol

    3:52:42 AM GMT+00:00 Dec 25, 2011

    Please update the "Found in Build" field value, 11.2.20.160 is unavailable as of posting of this report.

Duplicate ID
Reported By belegdol

Status

State Closed
Status Withdrawn
Reason FeatureRemoved

Importance

Priority 3-High
Frequency Most users will encounter
Failure Type Incorrectly Functioning
Product Area Video

Build

Found In Build 11.2.202.228
Fixed In Build

Votes (9)

  • codywohlers

    10:16:30 PM GMT+00:00 Aug 23, 2012

    people are blue and video is impossibly annoying to watch

  • a.leach

    5:09:44 PM GMT+00:00 Aug 7, 2012

    I suffer from this bug on multiple computers: i686 Kubuntu 12.04 laptop, x86_64 Kubuntu 12.04 desktop, and Fedora i686, both at home and at work.
    Some websites seem to work fine though. e.g. channel4.com/4od videos work fine for me, youtube videos don't, and bbc iplayer videos were working fine. I came across my first BBC iplayer video that doesn't work today (http://www.bbc.co.uk/sport/olympics/2012/live-video/p00w387d - sorry if it's an IP restricted video). Other flash videos I've watched on their site have worked fine, until now..
    I haven't tried the above solution.. I'll never remember it, and I quite like having hardware accelerated videos, at least on my laptop, so don't feel inclined to turn it off. Is that what the above /etc/adobe/... fix is doing?

  • logbot

    1:03:59 PM GMT+00:00 May 6, 2012

    This bug is egregrious and extremely widespread. Adobe is burning goodwill with Linux users by allowing it to go unfixed. Ubuntu 12.04 64-bit, Nvidia GT 240 running 295.40 drivers. Also saw it running Ubuntu 11.10 32-bit on same hardware.

  • Udovdh

    12:14:07 AM GMT+00:00 Apr 8, 2012

    Also happens on ATI card.
    Fedora 16, kernel.org kernel, git radeon driver, git mesa.
    How was tested? Why is proof not enough?

  • david.gro

    1:26:34 AM GMT+00:00 Apr 4, 2012

    Even with the workaround I posted this is a terrible situation, it's an extremely serious bug that should Not be allowed to persist in a stable release (last one or not)

  • j_v

    2:06:00 AM GMT+00:00 Mar 30, 2012

    Same issue here; Ubuntu 11.10 64-bit, adobe-flashplugin 11.2.202.228, libvdpau1 0.4.1-2, nvidia-current 295.33
    The best workaround is to disable Hardware acceleration (which is kinda tricky under Compiz) or uninstall libvdpau.

  • Nikos Chantziaras

    10:04:24 AM GMT+00:00 Feb 12, 2012

    I have the same problem here. Flash 11.2.202.197 64-bit, NVidia 295.17 drivers, Gentoo Linux.

  • swbfan

    1:42:35 AM GMT+00:00 Feb 6, 2012

    I've same issue as reported at #3097844

  • FuguTabetai

    1:46:55 AM GMT+00:00 Dec 30, 2011

    I have the same problem on Fedora 16 64bit, using an ASUS gt520.

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