Adobe Flash Player 11.2  -  Bug 3154276

Created on Friday, March 30, 2012

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Title

[Platform_Linux]Updated Flash crashes on start

Description

Problem Description:
Since updating to Flash 11.2.202.228 (flash-plugin-11.2.202.228-release.i386 from adobe-linux-i386 yum repository), Flash does not work, even on http://www.adobe.com/software/flash/about/ - it doesn't say Flash isn't installed; it says nothing at all.

Steps to Reproduce:
Visit any page with Flash content

Actual Result:
plugin-container starts and immediately exits. with dom.ipc.plugins.enabled = false (disabled plugin-container) the whole browser crashes.
..

Test Configuration

*********INFO BOARD*********

If bug is set as ToTrack or Closed as Defer, it means we have reproduced the problem, but unfortunately, it does not get high enough priority to address in our current release. We track follow up messages and votes info for each bug. Please help us to vote the bug if you run into the same issue, let us know the impact for your development and business. Thank you.

********************************

1, For issues related to Video/Audio/Rendering, please upload your system info file.

http://kb2.adobe.com/cps/839/cpsid_83952.html

2, It will be always helpful if you can provide code snippet that repro the issue.

App Language(s) ALL
OS Language(s) ALL
Platform(s) Linux
Browser(s) Firefox All

Notes (25)

  • jgotts

    3:35:53 PM GMT+00:00 Feb 5, 2014

    New bug report:

    https://bugbase.adobe.com/index.cfm?event=bug&id=3703928

  • jgotts

    3:22:39 PM GMT+00:00 Feb 5, 2014

    I have disassembled version 11.2.202.336 of the 32-bit Linux Flash plugin and here is the first violation:

    9cf75: 66 0f 70 c1 00 pshufd $0x0,%xmm1,%xmm0

    PSHUFD is the opcode for the SSE2 instruction Packed Shuffle Doublewords. Documentation for PSHUFD can be found at the following URL:

    http://www.rz.uni-karlsruhe.de/rz/docs/VTune/reference/vc251.htm

    Instructions for disassembling libflashplugin.so:

    objdump -d libflashplayer.so > libflashplayer.S

    A brief list of SSE2 instructions can be found at:

    http://softpixel.com/~cwright/programming/simd/sse2.php

    libflashplugin.S contains quiet a number of SSE2 instructions. CVTDQ2PS was pointed out by John S. Gruber back in 2012:

    https://bugs.launchpad.net/ubuntu/+source/flashplugin-nonfree/+bug/968759

    Please release a .337 with a simple fix to your compiler flags!

  • fudgeyum

    9:32:19 AM GMT+00:00 Apr 8, 2013

    @Zhe Wang: What are you talking about? If this bug report was insufficient in its specificity that Flash was compiled with SSE2 ops, that explains why nothing was done about this bug or its duplicate bug #3161034, or the forum thread http://forums.adobe.com/thread/982154 (which is to say that you can't do your job)

    If you need more info, specify what you need rather than ignoring the bug report for nine months then closing it. http://xkcd.com/583/ is NOT an example of the proper way to do QA.

  • Zhe Wang

    8:21:31 PM GMT+00:00 Dec 27, 2012

    This bug was bounced back to the reporters for more information but no new update since then, while your input is very important to us if you can still reproduce this problem in the newest public release or latest beta release of Flash Runtime please add a new bug against the version along with detailed information and specific steps to reproduce the issue. If this is no longer a problem you need take no action.
    Thanks for your help.
    The newest runtime can be found here: http://get.adobe.com/flashplayer/ and http://get.adobe.com/air/
    The latest beta release can be obtained from: http://labs.adobe.com/

  • AWB70

    2:10:37 AM GMT+00:00 Sep 11, 2012

    One work system and one system at home affected, both systems cope admirably with the tasks required even with some of the memory intensive software that is on them so we're not dealing with obsolete machines just yet. Both have AMD Athlon CPU's. Flash player not working on either. Is it Adobes policy to force people to use in-secure versions of Flash when what appears to be a simple fix? I appreciate that flash is in the Autumn of it's life but not caring about and isolating Linux users with these CPU's does not bode well for anyone considering buying Adobes products in the future. It has certainly left a bitter taste in my mouth. Do Adobe realise that this problem is all over Linux user boards and Browser issue boards with the stock answer of every one's waiting for Adobe to do something about it. I now just direct everyone who asks to here. Surely Adobe don't need this attention when it could be solved.

  • FIX MY XP2400

    5:00:43 PM GMT+00:00 Aug 17, 2012

    EXPLAIN ME WHY WITH 11.2.202.238 (released 4 days ago)
    SCREEN IS EMPTY
    AND WHY WHEN DOWNGRADING TO 10.3.X.x SWF is read correctly ?????????

    You deserve this response : YOU SUCK

    The answer is here "google SSE2 flashplugin"


    Only three bug for linux 11.2 have a note > 11 ! And during four months you did nothing except 'help us by voting bugs'
    Shit shit shit.
    And two bugs with note > 11 are duplicates.

    Someday Lulzsec or Anonymous will release the source code of this fucking plugin ! And I will say thank you . Yes I'm angry with idiotics actions you do adobe.

  • Tothwolf

    11:14:19 PM GMT+00:00 Jun 14, 2012

    Duplicate of Bug # 3161034
    http://bugbase.adobe.com/index.cfm?event=bug&id=3161034

  • ChrisW67

    5:08:41 PM GMT+00:00 Apr 29, 2012

    Disregard my last note. After very carefully removing all traces of the plugin and reinstalling it is now behaving.

  • ChrisW67

    4:49:28 PM GMT+00:00 Apr 29, 2012

    This issue is broader than just old machines without SSE2.

    64-bit official Firefox 12 binary on Linux 3.2.1 kernel, Flash plugin 11.2.202.228 is broken

    My CPU:
    Code:
    $ cat /proc/cpuinfo
    processor : 0
    vendor_id : GenuineIntel
    cpu family : 6
    model : 42
    model name : Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
    stepping : 7
    microcode : 0x14
    cpu MHz : 3392.063
    cache size : 8192 KB
    physical id : 0
    siblings : 8
    core id : 0
    cpu cores : 4
    apicid : 0
    initial apicid : 0
    fpu : yes
    fpu_exception : yes
    cpuid level : 13
    wp : yes
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx lahf_lm ida arat epb xsaveopt pln pts dts tpr_shadow vnmi flexpriority ept vpid
    bogomips : 6784.12
    clflush size : 64
    cache_alignment : 64
    address sizes : 36 bits physical, 48 bits virtual
    power management:
    ...

    Clearly "it's an old CPU without SSE2" does not apply to a Core i7 2600.

  • bmaras

    11:34:52 AM GMT+00:00 Apr 29, 2012

    This issue is also tracked on Ubuntu bugtracker : https://bugs.launchpad.net/ubuntu/+source/flashplugin-nonfree/+bug/968504

  • kkosz

    4:12:33 AM GMT+00:00 Apr 29, 2012

    Same for me. I'm on dual boot system with Athlon XP 3200+ (no SSE2). Windows XP with flash 11.2.202.233 works perfectly, while on Linux the same flash version in firefox browser does no produce any content. Flash version 11.1.102.63 worked well on both systems.

    For now, I've installed flash 10.3.183.18 which works on my computer, but still I wonder for how long this 10.3 version line will be supported.

    Adobe, please tell, if this what happened with flash 11.2 on Linux is a mistake on Your part and subsequent releases will be fixed not to require SSE2, or this quietly introduced change (11.2.202.228 version was only a security update) was made on purpose.

  • nerd_girl

    3:55:53 PM GMT+00:00 Apr 22, 2012

    When using Google Chrome 18.0.1025.162 and flash 11.2.202.228 on the same computer with the AMD Athlon 900, I get "You have version 11,2,202,229 installed". (even though I have 11.2.202.228 installed.

  • nerd_girl

    3:40:27 PM GMT+00:00 Apr 22, 2012

    I'm having this issue too.
    Hardware: AMD Athlon 900
    OS: Debian 6 (linux)
    Flash Player: 11.2.202.228

    I have installed flash 11.2.202.228. When using firefox and seamonkey, flash does not work, even on http://www.adobe.com/software/flash/about/ - it doesn't say Flash isn't installed; it says nothing at all. I'm using Debian 6.0 and have an AMD Athlon 900. I thought I was going crazy! I'm glad to see someone else with an AMD was having this issue. I've seen this issue on the Mozilla forum but no one said what hardware they had. I should have known it was computer specific because I put the same exact image on another computer and no problems running flash on a test machine. The test machine with the same exact Debian image has a Intel celeron though.

  • WofFS

    3:09:36 AM GMT+00:00 Apr 19, 2012

    We have to roll out 11_1_102_63 for 11.2.202.228 and 11.2.202.233 are both failing on too many machines. From a viewpoint of security we should remove flash entirely, but our users need flash for their work.

  • fudgeyum

    4:29:16 PM GMT+00:00 Apr 17, 2012

    11.2.202.233 also fails.
    This is *NOT* the case on Windows and the specs page lists "x86-compatible processor", not a specific family or any specific features, so clearly saying "oh, well you don't meet our requirements" is BS.

  • mhodak

    2:26:09 AM GMT+00:00 Apr 17, 2012

    This is not about those CPUs being too slow for flash, You have simply sraerted enforcing SSE2 instructions, which is, to say the least, unexpected since this is just maintanance of 11.2 version.

  • Yuzhong Cao

    2:34:51 AM GMT+00:00 Apr 16, 2012

    Hi,
    FYI
    Flash player system requirement.
    http://www.adobe.com/products/flashplayer/tech-specs.html
    Thanks,
    Yuzhong

  • jgotts

    2:31:35 PM GMT+00:00 Apr 12, 2012

    Thanks for letting me help you pinpoint the problem. Please recompile libflashplayer.so without SSE2 and issue this as a new release. Thanks!

  • fudgeyum

    2:18:41 PM GMT+00:00 Apr 12, 2012

    It looks like mhodak is right. Quickly glancing over a decompiled libflashplayer.so, I see a handful of SSE2 instructions right away.

  • mhodak

    12:25:16 AM GMT+00:00 Apr 11, 2012

    The reason why it cannot be reproduced is that this issue only appears on AMD Athlon XP processors. My guess is that the the 11.2.202.228 was built with SSE2, which is not supported on Athlon XP - or something similar.

    There is a discussion on this issue on Gentoo forums and people reporting this problem are all using Athlon XP:
    http://forums.gentoo.org/viewtopic-t-918560-postdays-0-postorder-asc-highlight-flash-start-0.html

    Note: I have verified this issue with flash directly dowloaded from Adobe website.

  • bns_robson

    10:36:28 AM GMT+00:00 Apr 2, 2012

    I have an old Pentium II computer (Gigabyte 6BA motherboard) that dual boots Microsoft WinXP and Linux (Debian wheezy distribution). 11_2_202_228 works under WinXP and crashes as described under Linux.

    As well as the browser plugin, I've downloaded the stand-alone flashplayer program. 11_2_202_228 flashplayer crashes with the error Illegal instruction. 11_1_102_63 flashplayer works but displays the warning Symbol `SSL_ImplementedCiphers' has different size in shared object, consider re-linking. 10_3_183_18 flashplayer works and doesn't display a warning.

  • jgotts

    9:35:38 PM GMT+00:00 Mar 31, 2012

    I can confirm this bug report. I'm running two Fedora 16 installation with all of the updates. flash-plugin-11.2.202.228 works fine on x86-64 and fails on i386. Reverting to flash-plugin-11.1.102.55 works fine.

    It should be noted that the i386 system has a Matrox video card and is an AMD Athlon(tm) XP 2700+, so it is no longer state of the art. The x86-64 is an AMD laptop only about 3 years old.

  • fudgeyum

    8:18:37 PM GMT+00:00 Mar 31, 2012

    I just reinstalled 11.2.202.228 again and this still happens

    Attached is what I see on that same Youtube page with the web console showing plugin version just in case you aren't sure I have it installed correctly

  • Yuzhong Cao

    11:43:54 PM GMT+00:00 Mar 30, 2012

    Hi,
    Thank you for your report to Adobe.
    Sorry but we are unable to reproduce this problem. Attachment is the screenshot.
    Could you please download Flash Player version 11.2 from http://get.adobe.com/flashplayer/ and verify your issue.
    BTW,Unfortunately we do not support Fedora Linux anymore post 11.2
    FYI
    http://www.adobe.com/products/flashplayer/tech-specs.html
    Thanks,
    Yuzhong

  • fudgeyum

    11:40:07 AM GMT+00:00 Mar 30, 2012

    This is not a problem on another Linux system I have with 64-bit Flash.

    I am using Firefox 13.0a2 (Aurora), but I have also verified that this is the case with Firefox 3.6.24. I am using Fedora 14 on a mobile Athlon XP 2800+ (x86) system with onboard Radeon r100 with hardware acceleration disabled (doesn't like my external monitor with hardware accel). `rpm -V` verifies that everything is as it should be (except for some reason /usr/share/doc/flash-plugin-11.2.202.228/readme.txt is deleted) and I also tested with the libflashplayer.so from the tar.gz to no avail. I also deleted ~/.adobe and ~/.macromedia and this still happens. Are there some new dependencies I might be missing?

Duplicate ID
Reported By fudgeyum

Status

State Closed
Status Withdrawn
Reason

Importance

Priority 2-Medium
Frequency Unknown
Failure Type Crash
Product Area

Build

Found In Build 11.2.202.228
Fixed In Build

Attachments (2)

Votes (14)

  • AWB70

    2:51:24 AM GMT+00:00 Sep 11, 2012

    I have work machines I need to keep secure and rolling back to an unsupported version of flash is not acceptable when this could be fixed.

  • Mr Sempron

    4:51:00 AM GMT+00:00 Jul 15, 2012

    Affected configuration: 11.2.202.236 @ Sempron 2600+ (Xubuntu 12.04)

    The situation is ridiculous. The problem could not be described clearer, it seems to be trivial, there are plenty of users badly affected and Adobe has ignored it for a few months :-/ Additionally releasing new, unfixed, versions of plugin which often breaks our dirty "downgrade-workaround" beeing installed by autoupdate.

  • FIX MY XP2400

    3:32:23 PM GMT+00:00 Jul 11, 2012

    two broken platform here
    -SEMPRON 2800
    -ATHLON 2400
    with v11
    fixed BADLY by downgrading

    HOW CAN 3 MONTHS AFTER BEING REPORTED a simple recompiled v11 is not available...?

    3 bug openend, thousand and thousand of machine impacted, you have (luckily) not of report because it is higghly technical to troubleshout.

    And you say ADOBE is unable to find someone running an AMD system with XP2000, 2200, 2400,...3000, even SEMPRON ???

    Is that your solution to accelerate total rejection of this pluggin from earth ?

    Really bothered to go to fix my old perfectly running machines just because of an compiler flag !

  • root234

    1:31:08 AM GMT+00:00 Jun 28, 2012

    Is there any progress in solving this bug?
    I am waiting on a solution other than disabling flash!

  • tao101

    8:50:55 AM GMT+00:00 Jun 7, 2012

    Not sure what Adobe is waiting for. I just spent a number of hours over several days, troubleshooting why Flash was dead on my Athlon XP Ubuntu Linux PC. Fixing a problem caused by a compiler option should be a "gimme": it takes so little time to fix, the update should have appeared over a month ago. If, on the other hand, you're wanting for a certain critical mass of complaints, then please count me in!

  • ibaldouy

    7:11:54 AM GMT+00:00 May 3, 2012

    I manage various computers without SSE2 that are still fast and useful, Flash was running with good speed before, I don't see the need to require SSE2. Please, if there are parts of the code that can be accelerated with SSE2 then make them conditional as most software does.

  • ctilid

    11:19:21 AM GMT+00:00 May 1, 2012

    Needless to say, it doesn't work on my computer either.
    AMD Athlon(tm) XP 2600+ running Gentoo Linux
    cpu flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 mmx fxsr sse syscall mmxext 3dnowext 3dnow

  • bmaras

    11:32:44 AM GMT+00:00 Apr 29, 2012

    Same issue on an Athlon XP with Ubuntu 10.04 and Firefox 11.
    Same behavior with Ubuntu 12.04 and Firefox 11.
    It's a BIG problem here because downgrading Flash to version 10.x exposes to security flaws, and does not work any more on some sites like www.dailymotion.com

  • _zamb_

    9:37:54 AM GMT+00:00 Apr 29, 2012

    Same as other reporters.

    System is and AMD Sempron 2200+ with no SSE2 (only MMX, MMX2, 3DNow!, 3DNow!Ext, and SSE).

    Had to downgrade to 10.3 series.

  • kkosz

    4:24:38 AM GMT+00:00 Apr 29, 2012

    I've read that flash 11.2 will be supported for 5 years (http://labs.adobe.com/technologies/flashplatformruntimes/flashplayer11-3/), but without SSE2 many our computers (mainly fastest Athlon XP units) need to stick with flash 10.3 which won't be supported for that long. As a result I will be forced to disable flash in some time in the future.

  • nerd_girl

    3:41:58 PM GMT+00:00 Apr 22, 2012

    Cannot user flash player 11.2.202.228
    Hardware: AMD Athlon 900
    OS: Debian 6 (linux)
    Browser: Seamonkey and Firefox

  • WofFS

    3:02:39 AM GMT+00:00 Apr 17, 2012

    this breaks flash 11.2 for our company. we have to build workarounds and stay on 11.1

  • jgotts

    2:50:28 PM GMT+00:00 Apr 12, 2012

    This version of libflashplayer.so fails to run on all 32-bit AMD CPU's, millions of installed units.

  • mhodak

    12:55:28 AM GMT+00:00 Apr 11, 2012

    This bug prevents me from using Flash on my computer

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