Adobe Flash Player 11.8  -  Bug 3630443

Created on Wednesday, September 11, 2013

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Title

[EXTERNAL] ExternalInterface.call() method called with non-ASCII text as a parameter, corrupts the characters on the Javascript side

Description

In Flash Player 11.8.800.168 for Windows IE, using non-ASCII character with the ExternalInterface.call() method (used for ActionScript call to Javascript), will corrupt the characters on the javascript side.

No workaround known

Test Configuration

App Language(s) Japanese, Korean
OS Language(s) ALL
Platform(s) Windows 7
Browser(s) Internet Explorer All

Notes (71)

  • Jing Yuan

    7:09:15 PM GMT+00:00 Sep 25, 2013

    @annashetty,
    I think it should be another issue, could you please help to log a new bug on your issue with the screen shot as well as your test media? Thanks!

  • annaShetty

    5:30:00 AM GMT+00:00 Sep 25, 2013

    Some of the characters in Thai language are still not rendering properly, This is after the updated Flash player was released It simply shows a small round dotted circle in its place but other text are displaying properly. I can send you a screen grab if you wish.

  • Jing Yuan

    2:45:23 AM GMT+00:00 Sep 25, 2013

    @Chinesebug,
    We are working with related team on this request, to help you resolve your issue temporarily, I draft a Chinese version uninstall player help on local
    and attached it in this bug, however i can't change it for external access.
    If possible, can you send me a mail jiyuan@adobe.com, then I will send the document to you from mail. Thanks!

    关于您提的需求我们正在和相关部门协商, 为了近况解决你当前的问题, 我们草拟了一份中文版的文档, 烦请您联系我(e-mail 至jiyuan@adobe.com), 我会将该文档发给您, 谢!

  • stakezaki

    1:16:31 AM GMT+00:00 Sep 25, 2013

    Please let me make corrections. 11.9.900.96 (yesterday's) is NG but 11.9.900.110 (today's) is OK. Now, it works. thank you.

  • stakezaki

    12:47:01 AM GMT+00:00 Sep 25, 2013

    In 11.9 Beta announced yesterday the issue has not been resolved yet. Why don't you do the test? Please check it. http://clockmaker.jp/labs/130914_ExternalInterface/index.html

  • Chinesebug

    12:41:38 AM GMT+00:00 Sep 25, 2013

    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html这个引导页有中文版本的吗.这样搞的我们都不想用flash.到现在为止我们的客户至少还有35%的用的是11.8.800.168的版本.客户都不知道怎么升级.

  • Jing Yuan

    11:36:52 PM GMT+00:00 Sep 24, 2013

    We've pushed out Flash Player 11.8.800.175 to the main download page http://get.adobe.com/flashplayer/ Please download that to resolve the issue.

  • yangfeng9754@gmail.com

    12:41:53 AM GMT+00:00 Sep 24, 2013

    调用JS之前将所有双字节的转换成unicode码,JS端能直接显示的。
    private function decToHex(str:String):String
    {
    var res:Array = [];
    var p:RegExp = /[^a-zA-Z0-9\.,\/\*&\^%\$#@!~\(\)_\+:;"'\s\\n\\r\\t\[\]\{\}=\-\?`\|<>]/i;
    for (var i:int = 0; i < str.length; i++)
    {
    if( str.charAt(i).match(p) )
    {
    res[i] = "\\u" + ("00" + str.charCodeAt(i).toString(16)).slice(-4);
    }
    else
    {
    res[i] = str.charAt(i);
    }
    }
    return res.join("");
    }

  • Jing Yuan

    10:33:30 PM GMT+00:00 Sep 22, 2013

    @Chinese bug,
    It is a good suggestion, thanks. We will raise this as an enhancement request to our content and community team.

  • Jing Yuan

    10:31:42 PM GMT+00:00 Sep 22, 2013

    @David Guo,
    To make the auto update takes effect immediately, you can take reference from http://helpx.adobe.com/flash-player/kb/administration-configure-auto-update-notification.html

    ***Enable background update process
    Create or open the mms.cfg file in a text editor.
    Add the following auto-update setting:
    AutoUpdateInterval=0
    AutoUpdateDisable=0
    SilentAutoUpdateEnable=1
    Save the mms.cfg file with UTF-8 encoding in the correct system location for the user's operating system.
    Close and restart Flash Player or the browser in which Flash Player is running for the new setting to take effect.
    (In case the upgrading is not triggered, you can run "Adobe Flash Player Updater" task in Windows Task Scheduler or Start "Adobe Flash Player Update Service" in Windows Service Manager to trigger the silent auto update

    Test auto-update notification settings
    Add the following auto-update setting, and verify that auto-update is enabled in Settings Manager.
    AutoUpdateInterval=0
    AutoUpdateDisable=0
    SilentAutoUpdateEnable=0
    Open a web page with Flash content to start Flash Player.
    Then log out and log in again or restart your machine to trigger out the notification auto update dialog

    p.s.
    Flash Player installation and update questions and answers refers to http://forums.adobe.com/thread/1152367

  • Chinesebug

    9:46:17 PM GMT+00:00 Sep 22, 2013

    我的机器我自己没有问题.客户的机器又不是你想控制的.他们要屏蔽,我们只能引导他们升级.http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html这个页面你们是否要做一个中文本的啊

  • David Guo

    9:00:10 PM GMT+00:00 Sep 22, 2013

    How to update to 175?
    I've enabled the "Allow Adobe to install updates" mechanism,but until now never received the 175 version.
    BTW,I'm a user from China.

  • David Guo

    8:51:55 PM GMT+00:00 Sep 22, 2013

    How to update to 175?
    I've enabled the "Allow Adobe to install updates" mechanism,but until now never received the 175 version.
    BTW,I'm a user from China.

  • Chinesebug

    6:44:59 PM GMT+00:00 Sep 22, 2013

    你们搞出来的问题,我天天被领导骂.客户都不愿意升级,还是停留在168的版本.这样低级的问题你们的测试人员是吃干饭的啊.太烂了.

  • chris.campbell

    5:15:59 PM GMT+00:00 Sep 19, 2013

    We've pushed out Flash Player 11.8.800.175 to our auto update channel. Users that have the "Allow Adobe to install updates" mechanism enabled (this is the default) will automatically receive the new version of Flash Player within 24 hours. User's that have "Notify me to install updates" enabled will receive a notification to update within 7 days.

    Our main download page, http://get.adobe.com/flashplayer, will be updated separately. We expect that this will occur on September 24th.

    We will work with Microsoft to update Windows 8 systems via the standard Windows Update mechanisms.

    I mentioned this previously, but it can't hurt to bring this up again :) We would like to encourage everyone to please enroll in our beta channel. We make builds available on labs.adobe.com on a weekly basis and having our community test against these is critical to ensuring that problems like this are not encountered in the future.

    http://labs.adobe.com/technologies/flashruntimes/flashplayer/

  • slotstickes

    2:33:26 AM GMT+00:00 Sep 19, 2013

    111

  • Jing Yuan

    12:37:10 AM GMT+00:00 Sep 18, 2013

    Hi chenrocket,
    Could you please have a try with build https://sendnow.acrobat.com/?i=hZcy1XNdqp6Qn57eviBpWw to see if the 174 issue you mentioned below fixed or not? Thanks!

  • stakezaki

    12:30:48 AM GMT+00:00 Sep 18, 2013

    175 works well and Japanese looks good.

  • chenrocket

    12:27:36 AM GMT+00:00 Sep 18, 2013

    174,新的问题
    html页面title中出现“『』”,也有有这样的bug,导致ExternalInterface.call不运行

  • Hitomi Kudo

    7:39:08 PM GMT+00:00 Sep 17, 2013

    We are hearing back good feedback(s) on 175 so far and many customer's problems are solved by this build. Please let us know if you still encounter a problem or find a new injection that is critical for your business.

    mlee25, if you use Base64 for parameter to JS or the return value from JS, I think you can work around for this issue. We are working hard to plan releasing this update sometime next week.

  • elleqe

    7:25:33 PM GMT+00:00 Sep 17, 2013

    Spanish looks good after a quick test.

  • elleqe

    7:21:27 PM GMT+00:00 Sep 17, 2013

    Verified fix is working well in my application (en). Has anyone tried another locale?

  • Mark Fritz Sutter

    1:59:38 PM GMT+00:00 Sep 17, 2013

    Works for me. Thank you very much. Push Push Push!!!! :)

  • chris.campbell

    12:54:20 PM GMT+00:00 Sep 17, 2013

    Thank you everyone for the feedback so far. We have a new test build available that we'd like for you to try and get your feedback on.

    https://sendnow.acrobat.com/?i=hZcy1XNdqp6Qn57eviBpWw

    Please note that this installer is Windows / Internet Explorer only for both 32 and 64 bit systems.

  • mlee25

    12:46:46 PM GMT+00:00 Sep 17, 2013

    Can you tell us if there's some method to the garbling? Is it an encoding issue? That is, is there some function we can apply to the text returned by ExternalInterface.call that will ungarble the text? If so, this will help developers fix their code while Adobe works to fix this disastrous bug.

  • Hitomi Kudo

    10:46:00 AM GMT+00:00 Sep 17, 2013

    Thank you all for your useful feedback. We are working hard to fix those reported problems by customers for 11.8.800.168 and 174 and hoping to release the fixes sometime soon. However we would be prudent on testing to make sure new release is certainly working fine for various use cases. Sorry for your inconvenience.

  • annaShetty

    7:04:41 AM GMT+00:00 Sep 17, 2013

    Started to get garbled text on our webpages running flash player after recent updates to Flash player ver 11.8.x We are facing serious issues for languages like Chinese / Japanese / Thai etc. Do we have a work around for this or any fix expected sooner.

  • annaShetty

    6:52:56 AM GMT+00:00 Sep 17, 2013

    Started to get garbled text on our webpages running flash player after recent updates to Flash player ver 11.8.x We are facing serious issues for languages like Chinese / Japanese / Thai etc. Do we have a work around for this or any fix expected sooner.

  • annaShetty

    6:42:40 AM GMT+00:00 Sep 17, 2013

    Started to get garbled text on our webpages running flash player after recent updates to Flash player ver 11.8.x We are facing serious issues for languages like Chinese / Japanese / Thai etc. Do we have a work around for this or any fix expected sooner.

  • Mark Fritz Sutter

    5:27:22 AM GMT+00:00 Sep 17, 2013

    I installed the beta (11,9,900,93) and the problem still exists. I am assuming this bug is lumped in with 3630809. It is completely killing me right now.

  • ShandySun

    2:34:05 AM GMT+00:00 Sep 16, 2013

    This bug still exists in version 174.
    Code:
    var s:String=ExternalInterface.call('function(){return "abcABC123中文にほんご"}');

    The result s is "abcABC123涓枃銇伝銈撱仈".

    For God's sake...

  • minhongbin

    2:30:25 AM GMT+00:00 Sep 16, 2013

    Flash Version 11.8.800.174 still has the same problem.
    Any browser:

    swf:
    var resultStr:String = ExternalInterface.call("test");

    js:
    function test(){return('测试');}

    resultStr will corrupt the characters.
    Please fix!

  • Chinesebug

    1:14:43 AM GMT+00:00 Sep 16, 2013

    你们怎么不向用户发送更新通知啊?现在我们这里还有大批量用户是168这个版本啊

  • Hitomi Kudo

    10:40:38 PM GMT+00:00 Sep 15, 2013

    Hi Kabdols (Korea Securities Ltd.),

    We would contact you for verification of your problem with our bug fix added to 174. Please send email to the following addresses?

    gmwang@adobe.com (Korea office)
    hkudo@adobe.com (US office)

  • Chinesebug

    7:02:21 PM GMT+00:00 Sep 15, 2013

    真的不想说你们,这都是低级问题啊.

  • kabdols

    11:54:42 PM GMT+00:00 Sep 14, 2013

    I'm flash developer. (Korea Securities Ltd.)

    Hoping I do not speak English, please understand something.

    An updated version of flash 174 ExternalInterface found that there is an error in the function.

    168 version of Flash ExternalInterface function with parameter passing
    Hangul(Korean) broken, but confirmed that the modified version was 174.

    But that returns a result in part from the 174 version of Hangul(Korean) corruption phenomenon
    Will not be modified.

    Please make sure that as part of the update. ㅜㅜ

  • Yasu(clockmaker.jp)

    6:17:07 AM GMT+00:00 Sep 14, 2013

    At Flash Player 11.8.800.174, the return value of ExternalInterface.call are garbled.
    (Please see the screenshot from attachment files)

    Please check this test page.
    http://clockmaker.jp/labs/130914_ExternalInterface/return.html

    FLA file is below:
    http://clockmaker.jp/labs/130914_ExternalInterface/return.fla

    This phenomenon is happened
    - Windows XP IE8 (Flash Player 11.8.800.174)
    - Windows 7 IE8 (Flash Player 11.8.800.174)

    Please fix it as soon as possible.

  • stakezaki

    12:44:22 AM GMT+00:00 Sep 14, 2013

    Google Streetview (Japan) is down due to the same problem.

    TypeError: Error #1085: エレメント型 "string" は対応する終了タグ
    "</string>" で終了する必要があります。

    at flash.external::ExternalInterface$/call()
    at cityblock.flash.flash10.base.externalcommunication::JavaScript$/call()
    at
    cityblock.flash.flash10.base.utils::Catalog$/loadTranslationsFromJavascript()
    at cityblock.flash.flash10.base.utils::Catalog$/initialize()
    at cityblock.flash.flash10.base.controller::Controller()
    at cityblock.flash.flash10::StreetViewMain/handleFirstStageResize()
    at flash.events::EventDispatcher/dispatchEventFunction()
    at flash.events::EventDispatcher/dispatchEvent()
    at cityblock.flash.flash10.base.events::EventManager$/dispatchEvent()
    at cityblock.flash.flash10.base.utils::StageSizeWatcher/handleEnterFrame()

  • stakezaki

    11:55:22 PM GMT+00:00 Sep 13, 2013

    Flash Version 11.8.800.174 still has the same problem.
    Any browser:

    swf:
    var resultStr:String = ExternalInterface.call("test");

    js:
    function test(){return('日本語');}

    resultStr will corrupt the characters.
    Please fix!

  • ee950657

    8:34:27 PM GMT+00:00 Sep 13, 2013

    This bug also occurs in IE 10 on Windows 8.
    Please fix!

  • anyicw

    9:35:26 AM GMT+00:00 Sep 13, 2013

    11.9 beta has the same bug,please to modify.

  • bsktbll

    3:05:17 AM GMT+00:00 Sep 13, 2013

    预期在24小时内(大约在北京时间11:00),我们也会将最新的版本更新至下载主页

    咋还没没有更新呢,这次之后,adobe的前景更不乐观了。哎。

  • TN_SGIA

    12:46:45 AM GMT+00:00 Sep 13, 2013

    Our application serves thousands of schools in the UK and we are currently receiving many many support calls due to incorrectly displayed material. We have tracked it down to this issue.

    We are currently testing a workaround and will launch it this coming weekend unless a fix is issued before then. Any news on when that could be?

  • Jing Yuan

    12:14:18 AM GMT+00:00 Sep 13, 2013

    Thank you for your patience with this issue. We have verified that our fix resolves this problem and we're in the process of finishing up our automated and manual tests to make sure that no new issues are injected. We expect this to be completed within the next several hours.

    If everything looks good, we will then immediately push this build to our auto update systems. Users that have the "Allow Adobe to install updates" mechanism enabled (this is the default) will automatically receive the new version of Flash Player within 24 hours. User's that have "Notify me to install updates" enabled will receive a notification to update within 7 days.

    Our main download page, http://get.adobe.com/flashplayer, will be updated separately. We expect that this will occur within 24 hours (most likely around 11:00 GMT-8.)

    We will work with Microsoft to update Windows 8 systems via the standard Windows Update mechanisms.

    Finally, we would like to encourage everyone to please enroll in our beta channel. We make builds available on labs.adobe.com on a weekly basis and having our community test against these is critical to ensuring that problems like this are not encountered in the future.

    http://labs.adobe.com/technologies/flashruntimes/flashplayer/

  • Jing Yuan

    12:13:45 AM GMT+00:00 Sep 13, 2013

    感谢您的耐心等待。经过测试,这个问题已经成功被修复。现在我们正在进行完善,全面的自动化及其手工测试以确保没有新问题引入。测试预期在几个小时以后结束。

    如果一切顺利,我们将立刻把此版本部署到自动更新系统。在24小时内,那些选择了“Flash Player自动更新”(这个是默认选项)的用户将自动升级至最新版本。而选择了“更新时通知”的用户也将在7天内收到更新通知。

    同时,预期在24小时内(大约在北京时间11:00),我们也会将最新的版本更新至下载主页http://get.adobe.com/flashplayer。

    对于windows8 用户而言,我们将与微软合作,通过Windows Update机制,推送最新版本的Flash Player。

    最后,我们诚邀每一个用户加入到beta 版本的使用和测试中来。我们将每周在adobe lab更新最新的beta版本。在社区和adobe的共同努力下,我们能够更好的避免类似的问题在将来再次发生。
    http://labs.adobe.com/technologies/flashruntimes/flashplayer/

  • Chinesebug

    8:42:19 PM GMT+00:00 Sep 12, 2013

    不知道为啥 你们搞出这么低级的错误啊.这个影响太大了

  • GM2012

    8:15:18 PM GMT+00:00 Sep 12, 2013

    I think it would be useful for you to explain four things as soon as they are ready:
    1) When the revised patch has been completed.
    2) When the revised patch from Microsoft for Windows8 has been completed.
    3) When the updated catalog for SCUP has been completed.
    4) The best method to determine if the old verson of 11.8.800.169 has in fact been replaced by the new version.
    An email to all subscribers of these facts would be appreciated.

  • bsktbll

    8:14:59 PM GMT+00:00 Sep 12, 2013

    赶快出更新吧。用户都崩溃了。

  • bsktbll

    8:14:53 PM GMT+00:00 Sep 12, 2013

    几万的用户啊,都骂娘了。

  • bsktbll

    8:05:52 PM GMT+00:00 Sep 12, 2013

    几万的用户啊,都骂娘了。

  • bsktbll

    8:05:03 PM GMT+00:00 Sep 12, 2013

    赶快出更新吧。用户都崩溃了。

  • GM2012

    8:00:00 PM GMT+00:00 Sep 12, 2013

    I think it would be useful for you to explain four things as soon as they are ready:
    1) When the revised patch has been completed.
    2) When the revised patch from Microsoft for Windows8 has been completed.
    3) When the updated catalog for SCUP has been completed.
    4) The best method to determine if the old verson of 11.8.800.169 has in fact been replaced by the new version.
    An email to all subscribers of these facts would be appreciated.

  • chris.campbell

    7:44:59 PM GMT+00:00 Sep 12, 2013

    感谢您的耐心等待。经过测试,这个问题已经成功被修复。现在我们正在进行完善,全面的自动化及其手工测试以确保没有新问题引入。测试预期在几个小时以后结束。

    如果一切顺利,我们将立刻把此版本部署到自动更新系统。 在24小时内,那些选择了“Flash Player自动更新”(这个是默认选项)的用户将自动升级至最新版本。而选择了“更新时通知”的用户也将在7天内收到更新通知。

    同时,预期在24小时内(大约在北京时间11:00),我们也会将最新的版本更新至下载主页http://get.adobe.com/flashplayer。

    对于windows8 用户而言,我们将与微软合作,通过Windows Update机制,推送最新版本的Flash Player。

    最后,我们诚邀每一个用户加入到beta 版本的使用和测试中来。我们将每周在adobe lab更新最新的beta版本。在社区和adobe的共同努力下,我们能够更好的避免类似的问题在将来再次发生。
    http://labs.adobe.com/technologies/flashruntimes/flashplayer/

  • Chinesebug

    7:09:19 PM GMT+00:00 Sep 12, 2013

    如果你们不更新版版本号的话,就算客户升级了,有些 用户还是没有升级啊,还不是乱码.我建议你们把版本号改一个吧,我们现在的应用做法是直接把版本号为11.8.800.168的版本屏蔽了.不让连接的.

  • chris.campbell

    6:40:37 PM GMT+00:00 Sep 12, 2013

    Thank you for your patience with this issue. We have verified that our fix resolves this problem and we're in the process of finishing up our automated and manual tests to make sure that no new issues are injected. We expect this to be completed within the next several hours.

    If everything looks good, we will then immediately push this build to our auto update systems. Users that have the "Allow Adobe to install updates" mechanism enabled (this is the default) will automatically receive the new version of Flash Player within 24 hours. User's that have "Notify me to install updates" enabled will receive a notification to update within 7 days.

    Our main download page, http://get.adobe.com/flashplayer, will be updated separately. We expect that this will occur within 24 hours (most likely around 11:00 GMT-8.)

    We will work with Microsoft to update Windows 8 systems via the standard Windows Update mechanisms.

    Finally, we would like to encourage everyone to please enroll in our beta channel. We make builds available on labs.adobe.com on a weekly basis and having our community test against these is critical to ensuring that problems like this are not encountered in the future.

    http://labs.adobe.com/technologies/flashruntimes/flashplayer/

  • Hitomi Kudo

    10:53:05 AM GMT+00:00 Sep 12, 2013

    For people using Japanese:
    多くのコメントをいただきありがとうございます。これまでの経過報告と現在の状況をお知らせいたします。

    今回の不具合に対する修正を確認し、現在 Windows 上の Internet Explorer にて検証を行っています。検証作業が終了した後、すみやかに修正版をリリースできるよう調整をしております。

    また、この修正版がリリースできるまでの間、弊社の自動アップデート(silent auto update)を停止する予定でおります。この停止により、まだ新しいバージョンにアップデートしていないユーザが不具合のあるバージョンにアップデートするのをくい止めることができます。

    あらためてお知らせできることがありましたら随時迅速にお知らせさせていただきます。大変ご迷惑をおかけしておりますが、ご理解のほどよろしくお願いいたします。

  • chris.campbell

    10:52:44 AM GMT+00:00 Sep 12, 2013

    感谢大家的关注和理解,以下是目前的最新进展。

    我们已经找到了问题所在并且已经有了可靠的修复,目前正在各个Windows及IE版本的测试中。一旦确认通过后会立刻调整部署计划争取尽快发布。

    同时为了避免更多的用户通过静默自动更新(Silent Auto Update)升级到问题版本,我们已经暂时停止了静默自动更新系统。

    今天晚些时候可能会有更多信息,我会第一时间回来更新。

  • chris.campbell

    10:38:52 AM GMT+00:00 Sep 12, 2013

    Thank you everyone for your comments. I wanted to give you a quick update this morning with our status.

    We have a potential fix for this issue that is currently being tested against Windows and Internet Explorer. Once verified we will be working out a plan to distribute this as quickly as possible.

    In the meantime we will be immediately disabling our silent auto update system. This should stop users who have not yet updated from automatically receiving this broken build.

    I hope to have more information later today and will post an update as soon as possible.

  • Chinesebug

    6:29:56 AM GMT+00:00 Sep 12, 2013

    But ,Users don't auto update flashplayer!

    You must update flashplayer version!
    Exemple:11.8.800.169?

  • Vincent_Zou

    5:52:22 AM GMT+00:00 Sep 12, 2013

    using IE developer tool, can find flash player write xml to browser:

    SetReturnValue(eval('try { __flash__toXML(_videoControl_api("test",({answerTime:0,answerBy:"",submitorId:"",submitor:"xue涔嬬帇",question:"瀵筟瓒呰兘鍒嗗眰缁刔璇?鎴戝張璇磋瘽浜?,answer:"",id:"1",submitTime:1378904574}))); } catch (e) { "<undefined/>"; }'))

  • Vincent_Zou

    5:45:48 AM GMT+00:00 Sep 12, 2013

    What a frustrating upgrade for 11.8.800.168!
    All my customer were affected by this bug...

    -- Is it possible to upgrade flash player ASAP?

  • QsLrEn

    4:40:05 AM GMT+00:00 Sep 12, 2013

    how long will fixed??? quickly, quickly ,quickly

    adobe help me

  • Chinesebug

    1:18:35 AM GMT+00:00 Sep 12, 2013

    Can you fixed this problem? quickly.
    This question leads us to a serious loss!

  • Chinesebug

    1:18:35 AM GMT+00:00 Sep 12, 2013

    Can you fixed this problem? quickly.
    This question leads us to a serious loss!

  • asaka asaka

    12:04:02 AM GMT+00:00 Sep 12, 2013

    I have the same problem:

    Platform(s) Windows 7
    Browser(s) Internet Explorer 9.0

    How long will fixed?

  • Chinesebug

    11:01:35 PM GMT+00:00 Sep 11, 2013

    I have the same problem:
    Any browser:
    call this function ExternalInterface.call("alert('乱码')");

    It must show messy code;
    How long will fixed?

  • hunt.bao

    10:25:59 PM GMT+00:00 Sep 11, 2013

    I have the same problem:

    App Language(s) Chinese
    OS Language(s) Chinese
    Platform(s) Windows 7
    Browser(s) Internet Explorer 10.0

    Flash Version: 11.8.800.168

    Description:

    I listen the FileReference's selectEvent: this.fileRef.addEventListener(Event.SELECT, selectEvent);

    If the selected file's name is non-english(e.g chinese), the file.name I got in the selectEvent function is messy code(it's encoded with gbk(maybe the page's encode) not uft-8)!

  • Jinho.Kang

    7:43:06 PM GMT+00:00 Sep 11, 2013

    Daily estimated damage is $600K. This is from the customer’s quote - just one company but we're now having calls from many other companies.
    Samsung's groupware (mySingle) is using Flash as its UI and more than 100,000 people in Samsung are having problem.

  • chris.campbell

    4:52:43 PM GMT+00:00 Sep 11, 2013

    We're working on it as our highest priority. Can you give us a bit of background on how this is impacting your business and the severity of the bug?

  • anyicw

    4:47:42 PM GMT+00:00 Sep 11, 2013

    how long will fixed???

  • Chris Campbell

    3:12:09 PM GMT+00:00 Sep 11, 2013

    We are aware of this issue and are currently investigating a fix. We will update these bug comments with our progress.

Duplicate ID
Reported By chris.campbell

Status

State Closed
Status Fixed
Reason

Importance

Priority 3-High
Frequency Most users will encounter
Failure Type Incorrectly Functioning
Product Area

Build

Found In Build 11.8.800.156 (beta)
Fixed In Build 11.8.800.175

Votes (2)

  • Yasu(clockmaker.jp)

    7:23:45 AM GMT+00:00 Sep 12, 2013

    In my case, I use ExternalInterfae.call() in the charging part. I'm in trouble.
    (In the Game Platform in Japan)

  • KitKitNet_HK

    8:22:06 PM GMT+00:00 Sep 11, 2013

    Affected by same issues, I believe the flash upload with corrupted filename is caused by this same issues.

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