CF-3972721

Title

getHeaderOnly() with IMAP takes a very long time when messages have attachments

Description

Problem Description:

getHeaderOnly() with IMAP takes a very long time when messages have attachments

Steps to Reproduce:

Send emails with large attachments (15MB or greater) to an email account. Run the following code:

iMapObj = new imap(); 
iMapObj.setAttributes(server="imap.gmail.com",username=supportEmail, password=popMailPassword,secure="yes", connection="imapConnection"); 
iMapObj.open(); 
qryMailHeaders = iMapObj.getHeaderOnly(connection = "imapConnection");
iMapObj.close(connection="imapConnection");

Actual Result:

The request takes several minutes, like 4+, to complete.

Expected Result:

The request should take a few seconds, like less than 10. 

Any Workarounds:

----------------------------- Additional Watson Details -----------------------------

Watson Bug ID:	3972721

External Customer Info:
External Company:  
External Customer Name: Phil
External Customer Email:  
External Test Config: Found on ColdFusion 10 update 16, Windows

Does not occur on ColdFusion 10 update 13.

Comments

Were you able to get a packet dump to see if the delay is at the Google or ColdFusion ends ?

Comment by External U.

04/30/2015 09:16:22 GMT

No. But we didn't have a problem getting mail until we updated to U16. If you run that test code against the same Google acccount, U16 takes a very long time but U13 doesn't. That tells me it's a CF issue. I'm guessing there was some change where CF is downloading the attachment(s) even though it shouldn't since it should "getHeaderOnly".

Comment by External U.

04/30/2015 09:29:13 GMT

Looks like it is broken after Update 13, we will get this fixed in the subsequent updates.

Comment by HariKrishna K.

05/15/2015 05:00:54 GMT

Can we get a patch for this?

Comment by External U.

07/07/2015 09:48:38 GMT

Why is this closed fixed, but no 'fixed in build' ?

Comment by External U.

11/05/2015 03:37:08 GMT

This bug is not listed as fixed in the recent ColdFusion 11 update 7 (https://helpx.adobe.com/coldfusion/kb/bugs-fixed-in-coldfusion-11-update-7.html) Is this really not fixed in CF11?

Comment by External U.

11/17/2015 19:36:17 GMT

This will be available as part of the next update, if you need the fix immediately reach out to cfinstal@adobe.com for the patch.

Comment by HariKrishna K.

11/17/2015 21:29:13 GMT

Hi Adobe, I've verified this is fixed in CF2016 Update 1 (build 2016.0.01.298513). Thanks!, -Aaron

Comment by Aaron N.

09/02/2019 08:19:30 GMT

Status:

Closed

Details

Date Created:

04/20/2015

Component:

Net Protocols : IMAP

Version:

Beta

Failure Type

Performance Issue

Found In Build:

Final

Fixed In Build:

Priority:

Normal

Frequency:

Some users will encounter

System:

Win 2008 Server R2 64 bit

Browser:

Resolution

Fixed

Reason Code:

Votes: